If You use the Site or Services or open an account on behalf of a corporation, business, other legal entity or institution (collectively, “Business”), You represent and warrant that You are authorized to enter into these Terms on such Business’s behalf as a legally binding and enforceable obligation of such Institution and Your acceptance of these Terms will be deemed an acceptance by that Business and “You” and “Your” herein shall refer to such Business.
If You do not agree to these Terms, please don’t use the Site or Services. As a new or continuing user or visitor accessing the Site or Services, You represent that You have read, understood and agreed to the Terms, and consent to be bound by all of them, including any future amendments or updates. Should You object to any of the Terms or any subsequent modifications thereto, or become dissatisfied with the Site in any way, Your only recourse is to discontinue use of the Site and Services immediately. Canopy has the right, but is not obligated, to strictly enforce the Terms through self-help, community moderation, active investigation, litigation and prosecution. These Terms may be changed at any time at Our discretion, and if we make changes, we’ll post them here; please review these Terms each time You use the Site and Services to learn of such changes. It is Your responsibility to check these Terms periodically for changes. Your continued use of the Site and Services following the posting of any changes will mean that You accept and agree to the changes. As long as You comply with these Terms, Canopy grants You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.
In these Terms, we refer to those people or companies advertising their services as “Vendors” and to the services offered by Vendors through the Site and Services as Vendor Services. We refer to those purchasing Vendor Services from Vendors as “Residents.” Vendors, Residents and other visitors to the Site and users of the Services are referred to collectively as “Users.”
The Canopy Platform
The Site and Services provide an online platform where Residents can purchase Vendor Services offered on a common schedule for a particular community (“Community”). Canopy provides the communications platform to facilitate these transactions, but does not itself offer or provide these Vendor Services. If You agree to buy or provide Vendor Services through the Site or Services, a contract will form between the Resident and Vendor, but Pack Purchase will not be a party to such contract. You agree that Pack Purchase may discontinue the Vendor Services platform, with or without notice, at any time. In such event, Vendor Services and listings and all other functionality will no longer be viewable or usable on the Site.Each Vendor Service made available through the Site and Services is available to each Resident of a Community at the Market Price applicable to such Resident’s property, as shown on the Site and Services for such Vendor Service. By signing up for a particular Vendor Service, you agree to pay the Market Price for such Vendor Service. Depending on the number of other Residents in Your Community who sign up for the same Vendor Service, a group discount that varies based on the number of Residents in your Community who sign up for the same Vendor Service (“Discount”) will be applied to the applicable Market Price. Such Discount may change prior to the Signup Deadline, as Residents either add or cancel the applicable Vendor Service; however the Market Price against which the Discount, if any, is applied, will not change. For each Vendor Service visit, You will pay the Market Price as discounted by any applicable Discount.
Certain features or services offered on or through the Site and/or Services, including registering as a Vendor or Resident, may require You to open an account (including setting up a user ID and password). You are entirely responsible for maintaining the confidentiality of the information You hold for Your account, including Your password, and for any and all activity that occurs under Your account as a result of Your failing to keep this information secure and confidential. You agree to notify Canopy immediately of any unauthorized or improper use of Your account or password, or any other breach of security. You may be held liable for losses incurred by Canopy or any other user of or visitor to the Site due to someone else using Your Canopy Site user ID, password or account as a result of Your failing to keep Your account information secure and confidential. You may not use anyone else’s Canopy ID, password or account at any time without the express permission and consent of the holder of that Pack Purchase Site user ID, password or account. Canopy cannot and will not be liable for any loss or damage arising from Your failure to comply with these obligations.When you register as a Resident, you will be asked to create a property profile (“Property Profile”) by providing certain information about your residence and landscaping, such as the property type, square footage, lot size, lot grade, turf type, turf area, mulch area, foundation type, number of HVAC units, driveway area and year built. Vendors will verify the relevant property data from your Property Profile at the first visit for a particular Vendor Service, and will adjust the measurements and data for your Property Profile if necessary to correct the data and information You provided.The Site and Services are available only to individuals who are at least 18 years old (and at least the legal age in Your jurisdiction). You represent and warrant that if You are an individual, You are at least 18 years old and of legal age in Your jurisdiction to form a binding contract, and that all registration information You submit is accurate and truthful. Canopy reserves the right to ask for proof of age from You and Your account may be suspended until satisfactory proof of age is provided. Canopy may, in its sole discretion, refuse to offer the Services to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Site and/or Services is revoked in those jurisdictions.By registering an account, You authorize the transfer of payment for Vendor Services through the use of the Site and Services. Vendor ServicesBy providing, ordering or buying a Vendor Service on the Site or through the Services, You agree to be bound by the following terms:Residents agree to provide their payment information at the time they order a Vendor Service.
Residents agree to have sufficient funds or credit available at the Signup Deadline to ensure that the order will be collectible. Residents will be charged for each applicable Vendor Service when such Vendor Service is delivered. Residents agree not to commit to purchasing or using a Vendor Service without paying. Residents may cancel their order for a Vendor Service at any time prior to the applicable Signup Deadline. Canopy reserves the right to cancel an order for a Vendor Service at any time and for any reason. Pack Purchase reserves the right to reject, cancel, interrupt, remove, or suspend a Vendor Service at any time and for any reason. Canopy is not liable for any damages as a result of any of those actions. Canopy’s policy is not to comment on the reasons for any of those actions. CAnopy does not guarantee the applicable Vendor Service will be provided. If a Resident violates any of the foregoing terms, Canopy may, in its sole discretion, limit, suspend or terminate the Resident’s account privileges.
Fees and Payments; Taxes
Setting up an account on the Site is free. Canopy charges a fee to Vendors as a percentage of the amount paid by Residents to Vendor for the applicable Vendor Service. Canopy is not a bank and we do not offer banking services as defined by the United States Department of Treasury. Canopy utilizes Stripe as its third party payment processor to process payments for Vendor Services, and anopy is not liable in any manner for the performance of Stripe in providing such payment processing service. By purchasing a Vendor Service through the Site or Services and/or by making use of some or all of these payment processing services, You agree to be bound by Stripe’s terms and conditions (currently available here: https://stripe.com/us/terms) and hereby consent and authorize us to delegate the authorizations and collect, analyze, and share the information You provide to us with Stripe to the extent required to provide the Services to You.You acknowledge and agree that Canopy is acting solely as an intermediary for the collection of fees between a Vendor and Resident for the provision of Vendor Services, and that You are solely responsible for determining any tax liability with respect to such Vendors Services.Each Vendor shall be responsible for the payment of all taxes, fees, charges and assessments of any kind or nature that are imposed against or upon the Vendor Services provided by such Vendor by any governmental or quasi-governmental authority having jurisdiction over such Vendor Services, including, without limitation, ad valorem taxes, sales and use taxes, and personal property taxes imposed with respect to such Vendor Services, other than taxes based on Canopy’s net income or gross receipts, which taxes Canopy will pay. Disputes Between UsersIf there are disputes between Vendors, Residents or other Users, these must be resolved between the Resident, Vendor and User as Canopy is not a party to Your transaction (contractually or otherwise). As Canopy is not a party to the contract between any Vendor, Resident or other User with respect to the offer, provision, purchase or acceptance of any Vendor Services, You hereby release Pack Purchase from any involvement in a dispute You may have with other users of the Site or Services. Pack Purchase is not liable for any transactions that take place through the Site or Services. Pack Purchase is under no obligation to become involved in disputes between any Users, or between Users and any third party arising in connection with the use of the Site or Services. This includes, but is not limited to, delivery of goods and Vendor Services, and any other terms, conditions, warranties, or representations associated with Vendor Services on the Site or the offer, provision or purchase of Vendor Services. Pack Purchase does not oversee the performance or punctuality of Vendor Services, but does take reasonable steps to attempt to help ensure that Residents are satisfied with the Vendor Services. Further, if You have a dispute with one or more Users, You release Pack Purchase (and its affiliates and subsidiaries, and their respective officers, directors, employees and agents) from claims, demands and damages (actual and consequential) of every kind and nature, known or unknown, arising out of or in any way connected with such disputes. In entering into this release You expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims which You may know or suspect to exist in Your favor at the time of agreeing to this release.Notwithstanding the foregoing, but subject to the releases and waivers set forth in the foregoing, Pack Purchase does provide assistance solely as an intermediary in attempting to help resolve disputes between Vendors and Residents related to the offer, provision or purchase of Vendor Services, and in such capacity may withhold final payment to a Vendor until the Vendor and Resident have resolved such dispute. If after Pack Purchase’s involvement as an intermediary to try to help resolve such dispute, a Vendor and Resident are unable to resolve the dispute, Pack Purchase will refund to the Resident only the amount paid by the Resident for the disputed Vendor Service. Notwithstanding that Pack Purchase will provide such dispute resolution assistance and reimburse the Resident for the amount paid by the Resident for the applicable Vendor Service, Vendors and Residents acknowledge and agree that they are solely responsible for resolving such disputes and for addressing all issues related to the Vendor Service and Pack Purchase will not be liable in any manner with respect to such disputes and/or for actions taken or not taken by Users in connection with such dispute, the provision, sale, offer or purchase of Vendor Services, or as a result of the Site or Services.
Use of Site and Content
“Knowledgeable, professional, and excellent service. Everything you could hope for in a lawn care service and more. Thank you guys for everything that you do!”
Jonathan H., Cary, North Carolina