Full Service

Frequently Asked Questions

How many visits will occur each month?
Every month will look a little bit different depending on the season. For example, during the months of March – October grass and plants are actively growing and will require attention every week. During the winter, we will focus on leaf removal, turf care, corrective pruning, etc. which will require less frequent visits. We will provide detailed reporting and expectation setting each month to make sure all of your needs are covered. If you ever have a question on what will be done each month please let us know, we are happy to help!
When will I receive my first visit?
After you sign up, we will follow up with you within one business day to determine the specific schedule and service needs for you and your property.

Lawn Maintenance

Frequently Asked Questions

What do I need to do in preparation for this service?
We ask that you clear your lawn of any toys, furniture or other items on scheduled days, unlock any gates/access points, and keep your pets inside.

Do I need to be home for this service?
There is no need for you to be home while your lawn is serviced as all of the work takes place outside your home.

How many visits am I signing up for?
This service includes 35 visits on the calendar year: one visit in March, weekly visits April through October, and one visit in November. The time of the year you sign up for this service will determine the number of visits you receive that year, and you’ll only be charged for those visits.

Can I get pruning and other services to be included in the Lawn Maintenance service?
We would be delighted to provide these additional services to you and can coordinate with the vendor providing the lawn mowing service to generate a custom quote for the service you need and provide the service on their regularly scheduled visits.

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Fertilization and Weed Control

Frequently Asked Questions

What do I need to do in preparation for this service?
We ask that you clear your lawn of any toys, furniture or other items on scheduled days, unlock any gates/access points, and keep your pets inside.

Do I need to be home for this service?
There is no need for you to be home while your lawn is serviced as all of the work takes place outside your home.

How many visits am I signing up for?
This service includes approximately 7 visits on the calendar year.

Does every visit include both fertilizer and weed control?
Each visit is seasonally customized to what your lawn needs for that time of year. Some visits will consist of both fertilizer and weed control, while others will only include one treatment.

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Mosquito Management

Frequently Asked Questions

How long should I wait to let kids or dogs back into the yard?
We recommend waiting 30 minutes after the spray application to allow the solution to dry. If someone does come in contact with the solution, simply wash it off with soap and water. There’s no danger, but some people have been known to get a rash.

How do the mosquito treatments work?
Mosquitoes feed on plant juices. When plants and foliage are sprayed in the yard, the mosquitoes ingest the applied solution and die.

Do I have to be home for this service?
No, all the work is done on the outside of your house.

How often is this service performed?
For optimum protection, season-long control is every 21 days.

Will all of the mosquitos on my property be killed?
If you see any evidence of mosquitos after your property has been treated, let us know and we will send the service provider out to retreat your home between the regularly scheduled treatments.

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Mulch

Frequently Asked Questions

Why should I install mulch?
A good layer of mulch will reduce evaporation from the soil, improve the penetration of water, help control the fluctuation of soil temperatures protecting plants from the damage of extremely cold temperatures, add nutrients to the soil as the mulch decomposes, and suppresses the growth of weeds.

How often should I have mulch installed?
We recommend installing mulch at least once a year.

How do I prepare my beds to be mulched?
It is best to hand pull or spray your weeds with a post-emergent weed control prior to mulch installation. It is also recommended to remove leaves and other loose debris if necessary.

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Pine Straw

Frequently Asked Questions

Why should I install pine straw?
A good layer of pine straw will reduce evaporation from the soil, improve the penetration of water, help control the fluctuation of soil temperatures protecting plants from the damage of extremely cold temperatures, add nutrients to the soil as the pine straw decomposes, and suppress the growth of weeds.

How often should I have pine straw installed?
We recommend installing pine straw at least once a year.

How do I prepare my beds prior to pine straw installation?
It is best to hand pull or spray your weeds with a post-emergent weed control prior to pine straw installation. It is also recommended to remove leaves and other loose debris if necessary.

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Aeration and Overseeding

Frequently Asked Questions

Is this service for both warm season and cool season grass?
This service is only for cool season fescue lawns, as it includes over-seeding with fescue grass seed.

Why is this service scheduled during the fall season?
Temperatures are optimal in the autumn months for seed germination and establishment. The intense summer temperatures have passed, there is less competition from annual grassy weeds such as crabgrass, and soil temperatures are warm enough for continued growth of the grass. In preparation for winter, grasses begin to store nutrients that will not only allow them to survive the cold winter months, but enable them to develop a healthy root system to support new shoot growth once the temperatures resume in the spring.

Why combine Aeration with Over-seeding?
Holes created by the aeration process allow good seed-to-soil contact. This creates a healthier environment for germination (the process of a seed becoming a plant).

How do I care for my lawn after it has been aerated and over-seeded?
Watering is critical for new seed to germinate and grow. During the first couple of months you want the ground to remain moist from natural rainfall or irrigation. The condition of your lawn (sun, shade, flat or hilly), as well as soil conditions, plays a significant role when determining how often to water. The key is to keep the soil moist without washing seed away.

When is the best time of day to water my grass?
The best time of day to water your lawn is in the early morning. Moisture is able to reach the roots, while the leaf surfaces are able to become dry. Watering at night or late in the evening creates a very humid environment and should be avoided. The excessive moisture, combined with high, humid, summer night temperatures, are conditions optimal for severe disease problems.

How long will it take for the cores in my yard to disappear?
It usually takes around two weeks for the cores to break down. It can, however, be longer or shorter depending on weather conditions. Mowing can also expedite core breakdown. You do not want to rake or pick up the cores, as this will reduce the effectiveness of the aeration.

What do I need to do to prepare my lawn for aeration and over-seeding?
Mowing your lawn at least one week before aeration and over-seeding is recommended but not imperative. Getting good seed-to-soil contact is key, and a lower grass blade during the time of seeding helps in this process. In addition, mowing prior to seeding will help keep grass lower as seed germinates until the first cut after seeding.

How often should my lawn be aerated?
We recommend aerating once a year in the spring (March–May) for warm season lawns and in the fall (August–November) for cool season lawns.

How do I know if my yard needs to be aerated?
Any yard can benefit from aeration. Any areas of high traffic that look worn, yards that don’t green up after fertilizing or brown easily in high heat conditions, yards with poor drainage that have standing water after it rains, and homes built on poor subsoil with clay are all excellent reasons to aerate your yard.

During the process of aeration, can underground utility lines be struck?
In most cases underground utility lines are buried deep enough that aeration will not strike them. However, your cable and phone lines in particular are not always buried deep enough and can be struck. There are ways to mark your yards to prevent this from happening. We highly recommend marking any dog fence or sprinkler head with marker flags prior to the service.

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