Do you come on the weekends?
We do our best to not work on your lawn and landscape on the weekends, but sometimes we will have to visit your property on a Saturday, based on weather or scheduling. We try to allow you to enjoy your lawn as much as possible on the weekends, also we like to hang out with our family and friends on the weekends ourselves!
Why do you bill monthly?
For a couple reasons, one, it makes it easier for you to budget (rather than per visit). Second, you’re paying one flat, affordable rate for top shelf lawn care and maintenance from professionals. And third, it removes any scheduling or service irregularity from your mind. You know that when you are on a monthly plan with Canopy that we’ve got your lawn covered.
How do you price your subscriptions?
We estimate the time and materials it will take to properly service your property based on lawn size, landscape bed size, and your leaf clean up needs for the year, then divide that amount by 12 to give you a convenient, flat monthly rate.
How often will you service my lawn on the TotalLawn™ plan?
We will average 55 property visits and services over the course of the calendar year, or about once every 7 days. Visits includes landscape maintenance like bed and hard surface clean up as well as turf care in the form of weed control, fertilization, and annual aeration and seeding. In the growing season we will be visiting weekly, and then a little less frequently in the winter when your property doesn’t need quite as much attention. Your service may be started mid season, so give us a call when you are ready to get started!
During the process of aeration, can underground utility lines be struck?
In most cases underground utility lines are buried deep enough that aeration will not strike them. However, your cable and phone lines in particular are not always buried deep enough and can be struck. There are ways to mark your yards to prevent this from happening. We highly recommend marking any dog fence or sprinkler head with marker flags prior to the service.
How do I know if my yard needs to be aerated?
Any yard can benefit from aeration. Any areas of high traffic that look worn, yards that don’t green up after fertilizing, brown easily in high heat conditions, yards with poor drainage that have standing water after it rains, and homes built on poor subsoil with clay are all excellent reasons to aerate your yard.
How often should my lawn be aerated?
We recommend aerating once a year in the spring (March–May) for warm season lawns and in the fall (August–November) for cool season lawns.
When is the best time of day to water my grass?
The best time of day to water your lawn is in the early morning. Moisture is able to reach the roots, while the leaf surfaces are able to become dry. Watering at night or late in the evening creates a very humid environment and should be avoided. The excessive moisture, combined with high, humid summer night temperatures, are conditions optimal for severe disease problems.
How do I care for my lawn after it has been aerated and over-seeded?
Watering is critical for new seed to germinate and grow. During the first couple of months you want the ground to remain moist from natural rainfall or irrigation. The condition of your lawn (sun, shade, flat or hilly), as well as soil conditions, plays a significant role when determining how often to water. The key is to keep the soil moist without washing seed away.
What is your commitment/guarantee?
We guarantee 100% satisfaction for our customers. We will do whatever it takes to make sure you are happy with the service you receive. If you are not happy with the service you received, we will do everything in our power to make it right. If you are still unsatisfied with our work, we will refund the amount of your last visit. It’s that simple!
Who will be servicing my property?
Your Canopy Pro is a full time Canopy Lawn Care team member that has completed rigorous company training and continuing education through our own Canopy University.
How do I know my lawn is being mowed at the proper height?
We follow horticultural best practices for each type of turf in our service areas: All Bermudagrass – 2.5″ or as low as our mowers will go, Centipede and Zoysiagrass – 2.5″ or as low as our mowers will go, Tall Fescue: 3.5″-4.5″. We will avoid scalping the turf. This will damage the crown, which is the main growing point of the plant and we mulch your grass clippings, as this helps return nutrients to the turfgrass system.
What is an uncontrollable weed?
Not all weeds are easy to control and some require multiple applications. Grassy weeds are difficult to control unless a non-selective or special herbicide is applied. Unfortunately, this application can damage desirable turf grasses. Certain broadleaf weeds are more difficult to control and may require multiple applications. Also, some weed control may require a different strategy. We will be happy to discuss specific treatment plans should the need arise.
Are the products applied to my property safe?
Canopy Lawn Care only applies products to your property that are registered with the Environmental Protection Agency – this is a law and all products will be applied according to the product label.
Do I need to be home for this service?
There is no need for you to be home while your lawn is serviced as all of the work takes place outside your home.
